Sitejabber Reviews Widget for Website

A Sitejabber Reviews widget displays public ratings and customer feedback from your business profile directly on your website. It places real buyer experiences near your products, services, pricing, or checkout call to action.

Create the widget in SociableKIT, connect your public business review source, customize the design, and copy the generated embed code. Paste the code into an HTML, custom code, iframe, or embed block on your website.

You need the public business review profile requested by the SociableKIT editor, usually identified through its profile address or website domain. Confirm the business name, logo, rating, and review count before completing the setup.

A publicly accessible business profile with available reviews is the main requirement for displaying feedback. Claiming or managing the profile is still recommended because it lets your team respond to reviews, request verification, and maintain accurate business information.

The consumer review platform now operates under the SmartCustomer name, although many businesses and integrations still refer to the source as Sitejabber. Existing public business reviews remain the content used by the widget when they are available through the connected profile.

Yes, paid SociableKIT plans include automatic syncing, so you can keep the same embed code as eligible public reviews change. The free plan lets you request a manual sync when you want to refresh the widget.

Reviews are generally published within 48 hours, although content flagged for additional review can take up to 30 days. After the review becomes public, it can appear following the next SociableKIT sync.

The widget can present available details such as the reviewer name, star rating, review title, written feedback, date, overall rating, and review count. Verified, solicited, purchase, or business-response details may also appear when the source makes them public and the selected layout supports them.

A verified purchase badge indicates that the reviewer provided acceptable proof of purchase for the business experience. The source platform currently requires valid proof of purchase before reviewers can submit new feedback.

A solicited review comes from a customer invited through an approved review-request tool after a purchase. The label adds transparency, and businesses must invite an unbiased sample rather than selecting only customers likely to leave positive feedback.

The reviewer may have removed it, moderators may have found a policy violation, or the automated review filter may be screening it. Because the filter continues learning, a review can sometimes move into or out of public visibility.

SociableKIT provides moderation and filtering options for supported review displays, helping you keep each website section relevant to its audience. Business plans also include automatic moderation, while the original source review remains unchanged.

Where the available rating filters or moderation controls support it, you can feature your strongest feedback. A balanced selection of recent and specific reviews can sometimes appear more useful and credible than a display that looks heavily edited.

No, SociableKIT does not rewrite a customer's comments or change the original rating. Preserving the public source content protects its authenticity and helps visitors recognize it as independent feedback.

Registered businesses can publish public responses beneath reviews through their source-platform business tools. A response may appear in the widget when it is included in the public information available to SociableKIT and the chosen layout supports it.

Report reviews that involve conflicts of interest, second-hand experiences, personal attacks, irrelevant content, or another clear policy violation. SociableKIT moderation can control what appears on your website where supported, but it cannot remove or change the original review.

Yes, reviewers can edit a review, add an update that appears above the original feedback, or remove their review from their profile. After the public source changes and SociableKIT syncs again, the website widget can reflect the update.

Yes, the widget adjusts to desktop, tablet, and mobile screens and supports customizable colors, fonts, spacing, layouts, and calls to action. The free plan includes one source, one widget, 2,000 monthly views, customization, branding, and sync requests, while paid plans add automatic syncing, unlimited widgets and views, and 24/7 human support.